ads here
HOME | COMPUTER | CONTEST | TOYS | GADGET | DISCLOSURE POLICY |

August 22, 2016

Acer Gives free Door-to-Door Repair Service Nationwide

ads here too



Acer is already a reliable and trusted IT company worldwide when it comes to manufacturing quality devices from computers to smartphones and projectors. Today, it also strives to become synonymous to going the extra mile when it comes to providing service.

Acer introduced its free door-to-door customer service program touted as the only one of its kind in the Philippines. According to Dio Vasquez, Operations Director, Acer Philippines, Inc., the program allows customers to simply call the Acer Customer Service Hotline if and when they experience problems with their Acer device. “Once you call, a contact center agent will answer and diagnose initially over the phone any problem you may have with your device.”

“These are all qualified technical support agents, all trained to handle technical problems over the phone. In time, we will increase the number of agents depending on the number of repair requests we receive,” he explained.

Vasquez said that if the problem cannot be solved over the phone, a ticket number will be created and issued by the Tech Support Team to the client, and that’s where the door-to-door service begins.

Once the ticket is created, Acer’s courier partner will be alerted with the ticket number and the device will be scheduled for pickup. “The customer has the option to have the device picked up at home or place of work on the date and time he prefers. After the courier representative determines that all items in his checklist in picking up the device are cleared, the device will then be brought to the Acer Service Center in Paco, Manila.”


When repairs are done, client will be informed that the device is ready for delivery. If client will be unavailable to receive the unit on the date and time advised, an authorization letter must be presented by those who will receive the unit on client’s behalf. “That is why the client is informed in advance that the unit is ready. It is best that an authorization letter should be left to those who will receive the unit in case the client will be suddenly unavailable,” Vasquez added.

Clients themselves will also have the luxury of checking the status of their device for repair through https://mobilesupport.acer.com.ph, whether it is still in transit or already at the service center. As for turnaround time for repairs, Vasquez said it depends on the problem of the device or availability of spare parts but fittingly, the problem should be resolved within five (5) days and client advised whether the device can still be fixed or not.

The service is free, says Vasquez, as long as the device is still under warranty. However, since the program is still new, only notebooks with Intel Core i3 to Core i7 configurations can avail of the service. “We’ll check later if we can also provide it to entry-level laptops since they’re too many. We will prioritize first those who paid premium to avail of this service,” he added.

For those outside of Metro Manila or area that can’t be reached due to certain circumstances, they will be advised to look for the nearest service provider partner of Acer. “As a backup, Acer has its network of service providers who can cater to walk-in clients. They can find out if their area is covered by calling (02) 555-2300 and 1800-1888-7037 (toll-free) for those residing outside Metro Manila”

Vasquez bared that Acer will not stop here. He hinted that the next phase, most likely next year, may already include Acer devices that are out of warranty and diagnosis can be done via a downloadable app. “Customer, through an app, can already identify and report potential problems and send this to the contact center, who will then call them.

As more people are getting mobile and life is really fast paced, people will have no more time to go to a service center to have their device repaired. This is why Acer will continue to enhance the capabilities of its contact center to provide excellent service consistently. “Acer invested heavily on this proprietary contact center support system because excellent service is what customers want and truly deserve, nothing less,” concludes Vasquez.

For more about Acer Philippines’ door-to-door service, go to www.acer.com.ph, follow Acer via Twitter (twitter.com/acerphils) or www.Facebook.com/AcerPH.

August 11, 2016

Game on for Intel Extreme Masters Season 11 on Predator Monitors

ads here too


Gaming brand Predator announced that the 24-inch Predator XB241H gaming monitor was designated as the official monitor for the 11th season of the Intel Extreme Masters (IEM), the longest-running pro gaming tour in the world.

Praised by both gamers and gaming enthusiasts worldwide, the Predator XB241H is lauded for the best-in-class gaming experience inside-and-out that it provides, using industry-leading display technologies that remain unmatched to this day.

"Competing on a high-quality display is vital to ensuring the best eSports experience for our competitors. Therefore our partnership with Predator is arguably one of the most important for this season’s Intel Extreme Masters,” said Michal Blicharz, Vice President, Pro Gaming, Electronic Sports League.

“We are looking forward to seeing the world's gaming elite go head to head on Predator monitors at some of the largest eSports tournaments on the planet," he added.

The first Intel Extreme Masters tour took place in 2006 and is sanctioned by the Electronic Sports League (ESL). The gaming tour features competitions in Counter-Strike: Global Offensive, StarCraft II and League of Legends across multiple continents.

In the Philippines, Predator products like its monitors, desktops, laptops, tablets and projectors, are available at the Predator Store, 4th floor, SM North EDSA, at PC Express in Gilmore, Quezon City, at Villman Computers Philippines, also at SM North EDSA, and Octagon Computer Store at SM Megamall in Mandaluyong.

For more information about the Predator, go to the Predator Philippines Facebook page @PredatorPhilippines.

August 3, 2016

ASUS Philippines Confirms the Arrival of Zenfone 3 Laser and ZenFone 3 Max This August

ads here too





The wait is over because this August, the Zenfone 3 family just got bigger and bolder! ASUS Philippines confirms the arrival of its newest addition to the ZenFone 3 smartphone series, the ZenFone 3 Laser and ZenFone3 Max together with the three phones slated to launch in August in the country.

Conceived with sophistication and affordability in mind, these two products have outdone their previous predecessors with sophisticated design, a world-class camera, reliable performance, and unparalleled, lasting longevity.

Beauty and Elegance Inside Out
The ZenFone 3 Laser and Zenfone 3 Max features a 13MP camera with the latest Sony IMX214 sensor that captures stunning photos without any lag. The ZenFone 3 Laser in particular is able to achieve focus in just 0.03 seconds, and its laser has an operational range of 1.5, twice compared to other smartphones.

This camera also has an industry-leading Low Light mode with pixel-merging technology that captures 400%-brighter photos at night or in extreme low-light scenes – all that without the need for any flash. Meanwhile, their Backlight (Super HDR) mode can see through daytime shadow with superb clarity, while its Super Resolution mode captures detailed images at resolutions of up to 52MP.

The 5.5-inch ZenFone 3 Laser and 5.2-inch ZenFone 3 Max sport a sophisticated aluminum alloy with design elements that add visual aesthetics and an easy, comfortable grip.

Both phones have a finely sandblasted matt surface and a gently rounded edge, combined with a refined metallic-chamfered edge surrounding its display.

Both also sport the quintessential and ergonomic fingerprint sensor placed near the top of its rear panel, allowing the index finger to naturally rest on it. The fingerprint sensor allows it to rapidly unlock the phone, using authentication by other apps.

ZenFone 3 Laser is available in two attractive colors to complement even the most-color conscious attire: glacier silver and sand gold. While the ZenFone 3 Max is available in three attractive colors: titanium gray, glacier silver, and sand gold.

Extreme Performance and Longevity
The ZenFone 3 Laser boasts a powerful Snapdragon 430 octa-core processor, 4GB of RAM and 32GB of storage that will be able to satisfy everyone’s entertainment needs, that is also backed with one of the loudest and clearest speakers in its class because of the magnets used in its voice coils that have an extremely strong magnetic flux.

Meanwhile, the ZenFone 3 Max offers longevity like no other with its 4130mAh battery that provides up to 30 days of standby time, and the ability to turn into a power bank with reverse-charging capabilities offering high-speed charging of other devices, it is also equipped with a powerful Quad-Core 64 bit processor running at 1.25Ghz complimented with a Mali T720 graphics processor.

An Incredible Smartphone Innovation
From the birth of ZenFone 2 Laser and ZenFone Max that pushed innovation to deliver an unparalleled smartphone experience, ASUS has outdone itself once more with a rebirth in the form of the ZenFone 3 Laser and ZenFone 3 Max which offers the best of both worlds in terms of design and performance, without a doubt – innovation is, and will always be, the middle name of ASUS.

Zerotech's Dobby Pocket Drone Comes In Handy

ads here too




Drones have been popular lately and of course it made capturing videos and photos on an aerial point of view much more easier. And because of that more and more companies are developing drone techs for users. One of the professional drone company ZEROTECH launched its new and awesome innovation, the Pocket Drone -- DOBBY. DOBBY is compact and optimized for photography -- taking pictures by voice control and gesture control, assisting users to capture the perfect moment they want with least effort.

This baby is light to carry and easy to handle. I just don't know if it is light on the pocket as well.

This awesome gadget is not just a drone but this DOBBY Pocket Drone is at the same time an AI-powered drone featuring object tracking and facial recognition. DOBBY can take off by voice control and one click on APP. It also supports flying around by gesture control. Selfie lovers can enjoy creative photos from unique perspectives rather than taken by other shooting tools like cell phone cameras.

Patented fold-up technology allows DOBBY to stay the size of iPhone 6 plus, which can fit comfortably into your pocket. Qualcomm Snapdragon inside DOBBY supports indoor and outdoor scenarios. According to the official video on ZEROTECH's YouTube channel, DOBBY assists outdoor activity lovers and travelers enjoy themselves completely without worrying holding camera and taking photos.

Now this can really made some cool shots! And what's interesting about it is that it just comes in handy.

Source

July 23, 2016

Pokeball Powerbank for Pokemon Go Players

ads here too




Okay it has been a few weeks or a month already since the Pokemon Go made its way to the public, (excluding the part of the world where I am with) and it has made everyone go crazy moving around away from the couch. It is good and the made new leaps for people's entertainment. But of course having your tablets or smartphones going around playing Pokemon Go drains it and going back to the house to charge your gadgets is a hassle. So here's one cute and an "in" thing, a Pokeball Powerbank to keep your Pokemon hunt a little more longer.

Just saw this cute, stylish and excellent gadget at www.coolest-gadgets.com that is just right for players of Pokemon Go, a rechargeable battery pack that has 5300mAh which is good for 2 to 3 times of fully charging your gadgets. So according to the details about the item it has a clasp that can be attached to your belt or backpack to carry it around, has built in LED indicators, a universal micro USB cord to recharge the battery, and it got a USB Type A port to plug in your devices.
Okay there's one thing should be considered with this Pokeball it's not made to catch pokemons but to charge your devices. So throwing it around is prohibited.

A thumbs up for the maker of this gadget! So for the players of Pokemon Go... play more!

Source from Coolest-Gadgets and Etsy



Blog Widget by LinkWithin